Frequently Asked Questions
Everything you need to know about your Resilia® shopping experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
How do I process a return or exchange?
Resilia® offers a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite fitting garment for the best accuracy.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.
Are your materials sustainably sourced?
At Resilia®, we are committed to ethical fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or Tencel™ to minimize our environmental footprint.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.