Returns & Exchanges
At Resilia®, we stand by the quality of our fashion pieces and offer a seamless 30-day return policy for all unworn items in their original packaging. We want to ensure you are completely satisfied with your purchase, whether you need a different size or a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Ship the Package
Drop off your return at any authorized carrier location, ensuring all original tags are still attached to the garments.
Receive Your Refund
After our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing